ZeRaLD Support

What can we help with?

We can help with your ZeRaLD account and general enquiries. Technical ZeRaLD support is available when you are signed in to an account with an active linked installation.

Your project stays yours.ZeRaLD Support does not inspect, debug, modify or develop your website/app code or business logic.

Official support identity: support@zerald.dev. This web conversation remains available even when email is unavailable.

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Use the support reference and private access code shown when the case was created. A reference by itself never proves account ownership.

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How can we help?

General, account-access and privacy/data-rights support is available here. Technical product support requires a signed-in ZeRaLD account with an active linked installation.

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Verify your email before Support opensWe will send a short code to confirm the case belongs to this email address.

What is this about?

Beta testing & feedbackUse this for an ongoing Beta conversation. You can report multiple bugs, questions and bits of feedback in the same thread; Support can separate individual findings for investigation later.

Short description What happened? Screenshots or supporting files Optional · up to 5 files · 10 MB each · images, PDF or text/log files

Support content is processed under the Privacy Notice and Data Retention Policy. Only include information genuinely needed to explain the ZeRaLD issue.